Privacy Policy

Dawn Beer Art

This Privacy Policy describes how and when I collect, use and share information when you contact me or order from me.

What personal data I collect and why I collect it

In order to reply to your message or fulfil your order, I receive personally identifiable information (which you have provided to me), such as your name, email address, postal address, date of order, and payment information.  You may also choose to provide me with additional personal information so that I can fulfil your order.  I also receive meta information about the submissions, including the time stamp, IP address, and the browser user agent.

When I collect data and how it is stored

Data is collected when the contact or order form is completed.  The information is sent by email message that only I am able to access. The information is stored in email form only on my website hosting providers servers.

How long I keep the information

I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy.  However, I may also be required to retain this information to comply with my legal and regulatory obligations.  I generally keep your data for the following time period: 7 years.

If you would like your information to be removed from my email archive, please contact me.  This does not include any data I am obliged to keep for administrative, legal, or security purposes.

Do I use cookies?

Yes.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites, or service provider’s systems to recognise your browser and capture and remember certain information.

Information sharing and disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

* Service providers:  I engage certain trusted third parties to perform functions and provide services, such as delivery companies.  I will share your personal Information with these third parties but only to the extent necessary to perform these services.

*Delivery services:  If an item is claimed as not received we will make a claim against the Delivery Service who will investigate why the item was not delivered, this will entail giving your personal details including but not limited to your name and address.

* Compliance with laws:  I may collect, use, retain and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate and address fraud and other illegal activity, security or technical issues; (d) protect the rights, property and safety of my customers or others.

How to contact me

For the purposes of the EU data protection law, I, Dawn Beer, am the data controller of your personal information.  If you have any questions or concerns you may contact me by sending a message through the contact page.